Install and activate your eSIM
Install just days or hours before your trip and activate during your flight or when you arrive at your destination or location.
Select "Install with QR Code"if you have the code on another device to scan in order to complete the installation process.
Select "Install Manually"if you are unable to scan the QR code, and follow the instructions to proceed with the installation process.
INSTALL & ACTIVATION GUIDE DOWNLOAD
Download PDF below:
Download activation guideLearn step by step
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Select the type of installation you wish to perform
Before you begin installation with a QR code, there are a few important points to be aware of:
- You must have the QR code on another screen or device to scan it with your phone camera.
- Make sure you have a stable internet connection throughout the process.
- Please note that the QR code can only be scanned once.
- Do not remove the eSIM from your device as you will not be able to use it again.
Before you begin manual installation, there are a few important points to be aware of:
- Manual installation codes can only be used once.
- Make sure you have a stable internet connection throughout the process.
- Do not remove the eSIM from your device as you will not be able to use it again.
Let’s get started together
01
Open your email
Check the email we sent you with both the “SM-DP + address” code and the “Activation Code” and have them to hand to start the installation. We also text them to you as an SMS.
If you have not received the codes, please contact us
02
Open “Settings” on your iPhone
Next, go to “Mobile Data ”, click on “Add eSIM” or “Add Data Plan” and select “Use QR Code”.
03
Follow the installation steps on your iPhone
Once you get to “Scan QR Code”, select “Enter Details Manually” and follow the steps displayed on your iPhone.
Activation guide for your eSIM
01. Install your data plan
The installation process will start automatically when you scan the QR code on your iPhone.
Click on Continue
02. Mobile configuration completed
Your plan has now been installed.
Click on Done
03. Label your data plan
Give your new Esimmy line a name to identify it. For example: “Esimmy Spain”.
Click on Continue
04. Choose your default line
Select the “Primary” option to continue using your number to receive messages and calls.
Click on Continue
05. iMessage and FaceTime
Select the “Primary” option to continue using your number for iMessage and FaceTime.
Click on Continue
06. Mobile data
Select the “Secondary” option.
Keep “Allow Mobile Data Switching” turned off to avoid additional roaming charges.
Click on Continue
Congratulations! Your plan has now been installed and is ready to activate.
01.
Open “Settings” on your iPhone and select “Cellular”
02
Select the ESIMMY option in the Setting's list
03
Scroll down until you find “Data Roaming” and turn it on.
That’s it! Your plan is now active and you can start using your data.
How do you know your eSIM is active?
You can check in two ways:
01.
Make sure there is at least one bar in the signal icon on your iPhone.
02.
Go to “Settings” on your iPhone, select “Mobile Data”, click on the “Esimmy” option and check that “Data Roaming” is turned on.
Don't worry! We are here for you.
If you have any questions during this process, remember we're here to assist you 24/7 through our Online chat.
Let's talk!
